If you have made changes to items while working offline, and then notice that your changes are not appearing in another Outlook client or Outlook Web Access, you should check this folder. Local failuresĬontains all items that could not be sent to your server. It is possible that your changes caused a conflict with the original item, and the changes will exist in the Conflicts folder. If you have made changes to an item, but are not seeing the updated item in your Navigation Pane folders, check the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep. The conflicting item is stored in the Conflicts folder. An InfoBar at the top of the original item advises you that a conflict for this item exists. ConflictsĬontains all the multiple copies of conflicting items in your mailbox. The contents of the Sync Issues folder are not copied to your server, and you cannot view the items in the Sync Issues folder from any other computer. The information in this folder may help your organization’s support team or Microsoft Exchange server administrator determine what is wrong. This folder is helpful if Outlook is having trouble synchronizing - for example, there is an item that you see in Outlook Web Access, but not in Outlook - or you are not getting new mail in some folders when using Cached Exchange Mode. In previous releases of Microsoft Outlook, these logs were stored in the Deleted Items folder. Sync issuesĬontains all of the synchronization logs. The following describes the four folders and the items you may find in each folder. The synchronization issues folders contain logs and items that Microsoft Outlook has been unable to synchronize with your Microsoft Exchange Server.

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